diff --git a/.gitlab-ci.yml b/.gitlab-ci.yml
index ba32354d10f58766898d22c69c6f0297643bb34e..f9ea8c122dce674533275d13f4db7eb842508114 100644
--- a/.gitlab-ci.yml
+++ b/.gitlab-ci.yml
@@ -8,6 +8,7 @@ stages:
 
 variables:
   CI_IMAGE: registry.gitlab.com/gitlab-org/gitlab-ci-multi-runner:ci-1.7
+  GOROOT: /usr/local/go
 
 image: $CI_IMAGE
 
diff --git a/Makefile b/Makefile
index 6dd60cff92892c90b8a697039f02838957412337..10eac05daa1b696df10e12192f9b02f12a51db1c 100644
--- a/Makefile
+++ b/Makefile
@@ -357,10 +357,14 @@ release_packagecloud:
 	# Releasing to https://packages.gitlab.com/runner/
 	@./ci/release_packagecloud "$$CI_JOB_NAME"
 
-release_s3: prepare_index
+release_s3: prepare_zoneinfo prepare_index
 	# Releasing to S3
 	@./ci/release_s3
 
+prepare_zoneinfo:
+	# preparing the zoneinfo file
+	@cp $$GOROOT/lib/time/zoneinfo.zip out/
+
 prepare_index:
 	# Preparing index file
 	@./ci/prepare_index
diff --git a/docs/faq/README.md b/docs/faq/README.md
index ddfd9524a61d96852f0a053275d6f9033d82e578..f1e4af9dcfe25d7377fe662fd7687c03f93b29ff 100644
--- a/docs/faq/README.md
+++ b/docs/faq/README.md
@@ -225,3 +225,70 @@ and the service should be started properly.
 [microsoft-manually-set-seservicelogonright]: https://technet.microsoft.com/en-us/library/dn221981
 [microsoft-ntrights-download]: https://www.microsoft.com/en-us/download/details.aspx?id=17657
 [microsoft-ntrights-usage-on-win7]: https://technet.microsoft.com/en-us/library/dd548356(WS.10).aspx
+
+## 14. `zoneinfo.zip: no such file or directory` error when using `OffPeakTimezone`
+
+In `v1.11.0` we've added a possibility to configure timezone in which `OffPeakPeriods`
+are described. The feature should work on most Unix systems out of the box. However on some
+Unix systems, and probably on most non-Unix systems (including Windows, for which we're providing
+Runner's binaries), when used it will crash Runner at start with an error similar to:
+
+```
+Failed to load config Invalid OffPeakPeriods value: open /usr/local/go/lib/time/zoneinfo.zip: no such file or directory
+```
+
+The error is caused by `time` package in Go. Go uses the IANA Time Zone database to load
+configuration of specified timezone. On most Unix systems this database is already present on
+one of well-known paths (`/usr/share/zoneinfo`, `/usr/share/lib/zoneinfo`, `/usr/lib/locale/TZ/`).
+Go's `time` package looks for the Time Zone database in all three paths. If it will not find any
+of them, but the machine has a configured Go development environment (with a proper `$GOPATH`
+present for Runner's process) then it will fallback to the `$GOROOT/lib/time/zoneinfo.zip` file.
+
+If none of these path is present (for example on a production Windows host) the above error is thrown.
+
+In case if your system has support for IANA Time Zone database, but it's not available by default, you
+can try to install it. For Linux systems it can be done for example by:
+
+```bash
+# on Debian/Ubuntu based systems
+root@host:# apt-get install tzdata
+
+# on RPM based systems
+root@host:# yum install tzdata
+
+# on Linux Alpine
+root@host:# apk add -U tzdata
+```
+
+If your system doesn't provide this database in a _native_ way, then you can make `OffPeakTimezone`
+working by:
+
+1. Downloading the [`zoneinfo.zip`][zoneinfo-file]. Starting with version v9.1.0 you can download
+   the file from a tagged path. In that case you should replace `latest` with the tag name (e.g. `v9.1.0`)
+   in the `zoneinfo.zip` download URL.
+
+1. Store this file in a well known directory. We're suggesting to use the same directory where
+   the `config.toml` file is present. So for example, if you're hosting Runner on Windows machine
+   and your config file is stored at `C:\gitlab-runner\config.toml` then save the `zoneinfo.zip`
+   at `C:\gitlab-runner\zoneinfo.zip`.
+
+1. Set the `ZONEINFO` environment variable containing a full path to the `zoneinfo.zip` file. If you
+   are starting Runner using the `run` command, then you can do this by:
+
+    ```bash
+    $ ZONEINFO=/etc/gitlab-runner/zoneinfo.zip gitlab-runner run [other options ...]
+    ```
+
+    or
+
+    ```powershell
+    C:\gitlab-runner> set ZONEINFO=C:\gitlab-runner\zoneinfo.zip
+    C:\gitlab-runner> gitlab-runner run [other options ...]
+    ```
+
+    If you are starting Runner as a system service then you will need to update/override
+    service configuration in a way that is provided by your service manager software
+    (unix systems) or by adding the `ZONEINFO` variable to the list of environment variables
+    available for Runner's user through System Settings (Windows).
+
+[zoneinfo-file]: https://gitlab-ci-multi-runner-downloads.s3.amazonaws.com/latest/zoneinfo.zip
\ No newline at end of file